Toxic Behaviour in the Work Place
People have annual health checks. They have their cars serviced annually. Businesses have equipment serviced annually. Any business that believes in prevention rather than cure needs to initiate regular TOXIC Health Checks.
Defined as "any behaviour that causes harm, damages relationships or generates persistent, adverse feelings in other people", toxic behaviour is on the increase. Toxic behaviour often results from a lack of "Emotional Intelligence". Toxic Leadership in the workplace is regarded as either bullying or manipulation. Toxic Leadership in politics and banking has resulted in a worldwide depression.
What are the sure signs of TOXIC Leadership?
In business, declining performance, high staff turnover, absenteeism, sickness, increases in stress, grievances, disciplinary actions, early retirement and burnout. In individuals, feelings of inadequacy, low self-esteem, anxiety, anger, frustration, guilt, fear and hopelessness. All of which tend to trigger ongoing health problems.
How easily can TOXIC behaviour be detected and reduced?
Very easily using the proper diagnostic tools to perform a TOXIC health check. Without them, it is difficult. Toxic communication can be very difficult to detect. Poor communication skills aggravate toxic situations.
10 Benefits for you
- You save time
- You save money
- You establish priorities
- You set achievable goals
- You focus on customers
- You stimulate innovation
- You exceed expectations
- You protect staff welfare
- You retain talent
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What our clients say:
We are delighted with the competency framework that you customised for us. We shall be rolling it out throughout Europe during the next 2 years.
Head of Training,
International Manufacturing Business