How Will Training & Development Improve Your business?
The quick answer is improved performance and increased productivity. That means you get more out of your workforce and you get better results. However, most managers actually want something extra from their workforce. They want sustainable improvement. They want their workforce to "up their game" and keep it at that level.
Training courses often prompt an initial improvement, but soon performance levels drop. A training course that fails to deliver is expensive. It is not just time and money wasted, but also the issue of raised expectations not being met. Failed training programmes have serious consequences on morale. Once poor motivation grips an organisation, the business suffers.
StrategA can help you get the best from your workforce through effective training.
Click here to learn more about how StrategA can help you improve performance.
Why some training fails to deliver
In certain cases, training has no ongoing benefit because it does not solve the real issue. Before selecting a training course or development programme, it is vital that you consider why you are choosing a particular course of action. Failing to identify the right need - the purpose behind the training, will cost you money and you won't see a return on investment.
The 4 issues that need consideration for sustainable improvement
The usual reason is because there is an existing issue that needs resolving. You need to be clear if that issue is:
1. |
the quantity of work delivered | (how much is delivered)? | ||
2. |
the quality of work delivered | (how good was the delivery)? | ||
3. |
a lack of skill capability | (can they do the job)? | ||
4. |
a detrimental attitude | (do they want to do the job)? |
Points 1 and 2 are symptoms, points 3 and 4 are causes - of poor performance.
4 ways StrategA can assist
1. By identifying the real issue you face. This means you get a proper diagnosis of the problem from the start. Don't just treat the symptoms!
2. By enabling you to create the most appropriate and effective training and development programme. This means that you will have greater clarity on what results to expect.
3. By arranging specific training modules for you that will solve your training needs. This means that you will feel secure that implementation of your training and development plan will be organised and effective.
4. By monitoring improvement and offering you the feedback you need. This means that you can focus your time on other areas of your business that need your attention, knowing that your people issues are being solved.
Tips Before you start
Many businesses waste valuable time and money on training programmes that produce minimal improvement. Therefore, establish a clear purpose for the training or development. Understand the REAL issue that needs improving.
Ask yourself the question: Will the course of action that I am going to take solve the real issue that I have?
Training, development, any difference?
You rarely read the term "Training" without the partner term "Development".
Training essentially has a skills emphasis - teaching someone new skills. Development focuses more on the attitude - using the skills more effectively for a predefined purpose.
For sustainable performance improvement it's both, not either/or. Additionally, both need to be associated to the core purpose of business.
3 Essential Components To Solve The Underlying Problem
Imagine a stool with 3 legs. Remove any leg and the stool will no longer function effectively. In essence, it fails to perform the intended task.
Performance improvement operates in the same way. A workforce must have a clarity of purpose - strategy, they must have the right attitude and they must have the relevant skills.
Strategy - Having a clear understanding enables the individual/team to do the job purposefully - a "reason to" mindset.
Attitudes - Having the right attitude prompts the individual/team to do the job enthusiastically - a "want to" mindset.
Skills - Having the relevant skills enables the individual/team to do the job proficiently - a "can do" mindset.
Learn more
Learn how StrategA can improve your Training & Development.
What Next
Low productivity.
Lack of direction.
Poor communication.
Poor business growth.
Failed opportunities.
Low morale.
Damaging attitudes.
Limited improvement after training your workforce.
Guaranteed Improvement
You can also ask us about our guarantee to improve the performance of your business through training and development.
John Mills
Training Manager
Ashford Borough Council
